THE "MAKER"
Items for sale are designed by the company
IOANA
and/or by the artist IOANA URMA.
CONTACT
For all questions, concerns, comments, suggestions or future collaboration ideas(!), please email us at shop(at)ioanacolor.com.
ARCHIVAL PRINTING PROCESS
Printed with Epson UltraChrome archival inks on Crane & Co. Museo MAX 100% cotton, velina (matte) finish, archival fine art paper.
IMAGE PROPORTIONS & BORDERS
Images shown are proportional to the SUPER-FINE ART SERIES which include a min. 1-1.5" border all around for matting.
SMALL BUT SPIRITED SERIES include a 1-1.25" border in the longest dimension of the artwork with the border in the shorter direction of varying larger widths.
SHIPPING & PACKAGING INFORMATION
We ship anywhere within the United States via the United States Postal Service (USPS).
If you wish to send something outside of the United States, please contact us so that we can discuss shipping pricing and options. Please note that sending packages outside of the US may entail high duty taxes.
Orders can take up to 3 business days to ship. If we are out of stock, we will contact you right away to let you know how long it will take for the stock to be replenished.
All prints are wrapped in acid free paper.
8" x 10" ART PRINTS
• shipped in an 8 1/2" x 11" envelope with a sturdy backer to prevent bending
• via USPS (US Postal Service) as
First Class
Certified Mail
• typically takes 2-3 days to arrive after mailing
• the cost is $3 for (1) print, $1 per additional print
MEDIUM SIZE ART PRINTS
• shipped in a sturdy tube
• via USPS as
First Class with
Delivery Confirmation and
Insurance
• typically takes 2-3 days to arrive after mailing
• the cost is $6 for (1) print, $1 per additional print
LARGE SIZE ART PRINTS
• shipped in a wide sturdy tube
• via USPS as
Priority Mail with
Delivery Confirmation and
Insurance
• typically takes 2 days to arrive after mailing
• the cost is $15 for (1) print, $3 per additional print
SUPER LARGE SIZE ART PRINTS
• shipped in a wide sturdy tube
• via USPS as
Priority Mail with
Delivery Confirmation and
Insurance
• typically takes 2 days to arrive after mailing
• the cost is $20 for (1) print, $3 per additional print
TAX
California residents (only) need to pay the 8.25% sales tax.
GUARANTEES & RETURN POLICY
We want you to be happy with your purchase so that you can enjoy it!
We guarantee our products to be of good quality and as described in our online shop. We manually check all the products before shipping and package them very carefully.
If you receive the wrong items, contact us. We are human and can make mistakes, although we try very hard not to. We will determine what is missing and mail it to you ASAP.
Due to both their originality and their delicate nature, art prints are not returnable/refundable.
PRIVACY
We will not sell, give, or share your personal name, e-mail address, mailing address, or any other information about you with anyone or with any business.
We will not contact you for any reason other than if you request it.
PRONOUNCIATION GUIDE FOR ‘IOANA’
IOANA is pronounced YO-AH-NAH.
(It is the Romanian counterpart of Joanna, Johanna, Juana, Ivana, Giovanna...)